How to Send Your Bill
US Energy Sales Ohio
How to Send Your Bill
How to send your bill, start to finish
- Step 1Gather your bills and contract
Get every page of each commercial utility bill: gas, electric, or both. Add your current energy contract if you have one. Photos, screenshots, or PDFs all work. Every page matters, because the charges we review are spread across the whole bill.
- Step 2Send them the way that suits you
- Text photos to 937-421-8100. Take a clear photo or screenshot of each page and text them to 937-421-8100.
Msg & data rates may apply. Reply STOP to opt out, HELP for help. We don't text anyone who hasn't texted us first. - Email photos or PDFs to info@usenergysalesohio.com. Attach every page and send it to info@usenergysalesohio.com. If your utility account lets you download a PDF, send that.
- Call 937-421-4122. Call 937-421-4122 and we'll walk you through sending it.
How we handle your bills: see our privacy page.
- Text photos to 937-421-8100. Take a clear photo or screenshot of each page and text them to 937-421-8100.
- Step 3What happens after you send
We let you know we received your bills. Then we review them line by line. We check each charge against your rate class, your utility's tariff and your contract, look for billing mistakes, and check your contract dates and any auto-renewal terms.
Our goal is to get back to you within 24 hours once we've received everything we need: every page of each bill, plus your contract.
- Step 4We go over it with you
We set up a one-on-one conversation to walk you through our findings, and you get a written summary of what we found.
Texting is for your bill and account questions. Msg & data rates may apply. Reply STOP to opt out, HELP for help.
Your bill stays private with us. Privacy
Utility versus supply
Delivers on the wires / pipes
Outages and delivery stay with your utility — whether or not you choose supply.
The commodity you buy
In choice territories we help manage how power and gas are purchased and serviced.
Send your bill
Gas, electric, or both, every page. Commercial accounts.
Why we ask for every page
Send every page. We go over your bill with you line by line, including what you can’t see in the tariff. Each customer class has a set delivery rate, so we can check each charge against your rate class, your utility's tariff and your contract, look for billing mistakes, and send you a written summary.
Want to talk it through? Schedule a one-on-one: call 937-421-4122 or email info@usenergysalesohio.com.
Take a photo of each page of your utility bill with your cell phone and text the photos to 937-421-8100. Or email them to info@usenergysalesohio.com, or call 937-421-4122
Municipal electric utilities
Competitive electric supply isn't available inside municipal electric utilities. Municipal utility customers: ask us about on-site generation. Your utility's rules apply. Outside those towns, we help with commercial gas and electric where Ohio choice applies. Send the bill — we’ll tell you straight.